Click here to reserve your Urgent Care appointment online. >>

My Sixteenth Street Story | Barbara

Print Friendly, PDF & Email

“When you are around positive people you get that positive feeling, and walk out feeling good about what you can do to improve. For someone like me, who struggles, I still leave Sixteenth Street feeling like I can do better and be better.”

Sixteenth Street front desk staff

When I found myself unemployed, with no insurance and unable to afford my diabetes medication or doctor visits, my friend suggested I try Sixteenth Street Community Health Centers. So, I went there and made an appointment. Right away they sent me downstairs to talk with the financial counselors. They were so kind, explained everything, like the sliding fee scale, and made sure I was all set and good to go. That was it! I started seeing a doctor, diabetes nurse educator and getting my medicine with no problems. Now I’m retired and have insurance, but I’ve been so happy with Sixteenth Street I never changed. People ask me why I still go to Sixteenth Street now that I have insurance. I say, well, I like the doctors, I like the staff, I’m established, they know me and there is no hassle. Another big reason I stay is because of Eida, my diabetes nurse educator.

I’ve had diabetes for 30 years. Every month I see Eida and I learn something new. I’m still working on controlling my numbers after all these years. What I like most about Eida is that she doesn’t judge you. My numbers aren’t the best, but each month we work together looking for solutions and ways to get better. She is always positive. When you are around positive people you get that positive feeling, and walk out feeling good about what you can do to improve. For someone like me, who struggles, I still leave Sixteenth Street feeling like I can do better and be better. Having had diabetes for so many years, I’ve seen other doctors, nutritionists and educators. Many have made me feel shameful and judged. I’ve never had success with them and I felt broken down. Eida isn’t like that. I can ask her anything and tell her anything. She gives me things to try, ideas to be better, instead of making me feel worse. And if I have any issues, I can call her any time. She will talk me through the issue or make an appointment for me to come in. Eida also clears out my meter and goes over my numbers with me. I don’t have a computer, so it’s really helpful that she is willing to take that time with me.

My doctor, Dr. Eash-Scott, is just as great. She and Eida are always connected. Dr. Eash-Scott knows what I do with Eida and it makes me feel good they are both working together and I don’t have to worry about them being on the same page.

I just couldn’t be happier with Sixteenth Street. It’s a really great place to be.